We installed and ran each of these on a real test store for two weeks to see which ones earn a permanent spot in the app list.
| App | Category | Price |
|---|---|---|
| Klaviyo | Email & SMS | From $45/mo |
| Loox | Reviews & UGC | From $9.99/mo |
| Gorgias | Customer support | From $10/mo |
Klaviyo — Best for Email & SMS
The deepest native Shopify integration of any email platform, with segmentation built on real purchase data. Read the full review →
Loox — Best for Reviews
Photo and video review collection that integrates cleanly with product pages, with automated post-purchase review request flows.
Gorgias — Best for Support
A helpdesk built for Shopify specifically — pulls order data directly into support tickets, cutting resolution time on order-related questions.
FAQ
How many apps should a new Shopify store install?
Start with 3-4 essential categories — email marketing, reviews, and support — rather than installing broadly; each app can slow your store's load time.
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